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How to Speak to Your Roofing Contractor to Get What You Want

 Roofing Contract Explaining All Steps Of The Project Proposal

The health of your home's roof is critical for protecting the rest of the structure from damage. When it comes to having a local roofing contractor in Maryland replace a roof, there is no one-size-fits-all formula for a project of this scope. From the materials to the time it will take to complete, a roof replacement job requires in-depth understanding and expertise from a reputable roofing contractor. For you to hire the best roofing contractor in Maryland for your home restoration project, there are several things you need to consider. First is communication.

To get what you want, you'll need to communicate your needs and expectations for the roof with the contractor. Excellent communication gives your roofer the tools they need to do a quality job on your roof replacement. Find out how your contractor prefers to communicate. At RoofPRO your crew will strive to:

  • Be available to talk at a pre-scheduled time
  • Discuss the job onsite each morning before work begins
  • Show project updates, including photos, before, during, and after the project

If you can, meet with the project manager at least once a day. You'll get a verbal progress report, and know what type of work is scheduled next. This will also give you time to ask any questions and air your concerns. When interviewing contractors for your roofing project, finding out how well the project manager communicates upfront can help you avoid costly and aggravating headaches later.

The best roofing contractor in Maryland will be glad to answer your questions about the job before you sign a contract. Also, you don't know what you don't know. Asking the right questions will ensure that your roofer will do the job to your specifications. Before you hire a roofing contractor, you'll want to conduct a thorough interview.

Read more about hiring a roofing contractor.

1. Is the roofer certified by manufacturers?

In order to get a manufacturer certification, a roofing contractor has to undergo a series of training, testing, and advanced job oversight. RoofPRO has worked to achieve these requirements from several manufacturers in order to provide a skilled variety of work. In fact, RoofPRO continually meets a range of specifications in order to be an exclusive roofer in comparison to Maryland’s local roofing competition.

For example, to reach preferred status from one vendor, the contractor:

  • Is in good standing with the Better Business Bureau or BBB
  • Offers a warranty that includes lifetime workmanship coverage
  • Carries one million in liability insurance or more in coverage
  • Has all the required licenses and insurances from local, state, and federal authorities
  • Uses the latest technology and techniques current to roofing industry standards

2. Will they inspect the roofing system?

A reputable and experienced roofing contractor should thoroughly inspect your roof and roofing system before they offer a detailed quote and pricing estimate. While it may be possible for a contractor to provide a quote to give you an idea of the rough cost before inspection, it's critical for the contractor to assess the current state of every component of the roof, including the vents, chimneys, and damage if applicable. In some cases, your roof may only need a series of repairs, but you might need the entire system replaced. With a thorough inspection, your contractor can give you a more accurate cost estimate and timeline before you sign any paperwork.

3. Will the contractor install underlayment?

Underlayment is a layer of material that is placed beneath the shingles, and it goes over the wood decking. Underlayment gives your home an extra layer of protection from moisture and damage. Shingles are designed to withstand moisture that falls onto the roof. But in cases of heavy storms and snow, rain and moisture can get up under the shingles.

With a layer of underlayment, that moisture will not get down into the house and damage the ceiling and walls. Over time though, underlayment can become worn out and needs to be replaced. You could also have a home that does not have a sufficient layer of underlayment. Older homes were not required to have roof underlayment installed for steeper slopes. Find out if your roofing contractor will install this layer and be sure to include the cost of the materials in the final quote.

4. Will they explain how the roofing system works?

The best roofing contractors in Maryland will possess a deep and thorough understanding of how roofing systems work. A roofing contractor who is worth the time and money to hire will be able to explain this to you and should have no hesitation to do so. Plus, when you understand how the roofing components all work together for the health of your home, it will help you and the contractor make good decisions together for your roofing installation project. Asking how the roofing system works will also give you insight into how much the roofing contractor knows and if they are as much of an expert as they claim. This interview question will give you the chance to vet the contractor and help you make educated decisions for your roof.

5. How will they vent the roof?

A well-ventilated roof is critical for ensuring that moist, humid air is removed from the attic, and replaced with fresh, dry air from outside. If the roof isn't ventilated properly, moisture will build up within the upper floors of the home and under the shingles. A lack of ventilation in the roof can cause bowing, cracking shingles, and severely undermine the lifespan of the roof and underlayment.

Poorly installed ventilation systems can also invalidate your roofing warranty. Plus, moisture is ideal for feeding mold growth, worsening any indoor allergies your family might have. When meeting with your roofing contractor in Maryland, ask them about the roof's ventilation system, and what they will do to ensure proper air circulation in the upper floors of the home especially in relation to the Mid Atlantic climate.

6. Can they explain the warranty to you?

Warranties can be confusing for a lot of homeowners, but they are critical to ensuring that you get your money's worth for a roofing installation project. Ask this question when you're interviewing roofing contractors. It can help clear up any misunderstandings with the contract, so you're not in for any unwelcome surprises once you sign the official paperwork to start the job. Some examples of questions you can ask include:

  • What will it cost to replace faulty shingles?
  • Do you have to pay for the labor to replace defective materials?
  • Will the roofing contractor follow the manufacturer's specifications?

Rogue roofing contractors may not follow the manufacturer's specifications. While this isn't necessarily a deal-breaker for many unsuspecting homeowners, failing to heed manufacturer's specifications could invalidate your warranty.

Your RoofPRO estimator will offer a thorough, detailed, and free quote for our valued clients. Our estimate meetings are designed to give you the very best understanding of what your roofing installation project will entail. In a meeting, we'll discuss the following aspects of the project and more. You'll be free to ask any questions you have:

  • You'll know the exact scope of the work
  • We'll cover schedule details and predetermined progress reports
  • We'll discuss specific costs for your project, including detailed line items
  • Questions about warranties will be thoroughly answered and discussed
  • Any associated costs of the project will be covered in the meeting
  • You'll know payment options, schedules, and when charges will need to be paid

Roofing installation projects are often large in scope, but with RoofPro, we'll take the uncertainty and guess-work out of this critical home improvement project. Learn more about our free estimate meeting today. Call us at 410-428-6806 or contact us online to get started.

Stephen Taylor

Stephen Taylor

Stephen started in the roofing industry 12 years ago and quickly rose into a leadership role due to being extremely knowledgeable and a great communicator. You can see him in many RoofPRO videos on YouTube offering advice to residential and commercial customers. He leads the RoofPRO organization through strategic planning and team development. Ask anyone and they’ll tell you about his positive approach to guiding the company culture.

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